Shipment Policy for Rolfineglasni.com

Effective Date: January 8, 2025

At rolfineglasni.com, we prioritize timely and secure shipping of your orders. By placing an order, you agree to the following shipping terms:

1. Shipping Methods

We offer a range of shipping options, including standard and expedited delivery. Shipping costs are calculated based on the weight of your order, destination, and the selected shipping method.

2. Processing Time

All orders are processed within 1-2 business days after receiving payment. Processing times may vary during peak seasons or promotional periods. Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

  • Domestic Orders: Typically arrive within 3-7 business days, depending on the shipping method chosen at checkout.
  • International Orders: Delivery times vary by destination country and may take longer due to customs processing. International customers are responsible for any additional taxes or customs fees.

4. Tracking and Notifications

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress. Please allow 24-48 hours for tracking information to update.

5. Address Accuracy

Ensure that the shipping address provided during checkout is correct and complete. We are not responsible for delays or undelivered packages caused by incorrect addresses. If you notice an error, please contact us immediately at info@rolfineglasni.com.

6. Shipping Delays

While we strive to process and ship all orders promptly, certain factors beyond our control—such as weather, carrier delays, or customs inspections—may cause delays. We will notify you if we become aware of any significant delays and provide updated delivery information.

7. Lost or Damaged Items

If your order is lost or damaged during transit, please contact us within 7 days of receiving the shipment. We will work with the carrier to investigate the issue and resolve it promptly. If necessary, we will issue a replacement or refund.

8. International Shipping

International customers may incur additional customs duties, taxes, or other fees, which are the responsibility of the buyer. Delivery times may vary based on your location and local customs procedures.

9. Returns Due to Shipping Issues

If an order is returned due to a delivery issue, such as an incorrect address, we will notify you to arrange for reshipment. Additional shipping fees may apply for returns or reshipping.

10. Contact Us

For any questions or concerns about your order’s shipping status, please reach out to us: